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F.A.Q.
Returns & Refunds
Returns & Refunds
You have 14 days after receipt to return an unworn item, in its original packaging. Simply contact us by email to obtain your return label.
What are the delivery times?
What are the delivery times?
Orders are shipped within 2 to 3 business days. Once shipped, your package will arrive in 3 to 5 days in mainland France. You will receive a tracking email once your order has been dispatched.
How long does it take to get reimbursed?
How long does it take to get reimbursed?
Once the return is received and validated, the refund will be processed within 5 to 7 business days to your original payment method.
Are my payment details secure?
Are my payment details secure?
Absolutely. All transactions are secured by SSL encryption. We never have access to your banking information — payment is entirely handled by our certified provider.
Do you deliver internationally?
Do you deliver internationally?
Yes, we deliver throughout Europe and to many international countries. Shipping times and costs vary by destination and are calculated automatically at checkout.
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